How Leaders Can Communicate To Build TRUST…

The most important single ingredient in the formula of success is knowing how to get along with people.Theodore Roosevelt

A business leader’s greatest battle today is to win the trust of stakeholders.

From my own personal experience working for more than a decade in a communication’s agency in Dubai, I found that the leaders who win the trust of others are those who communicate openly and have a clear and committed communications policy, initiate formal and informal programs and assess their own performance.

One of the most profound experiences we can have in our lives is the connection we have with other human beings. Positive and supportive relationships will help us to feel healthier, happier, and more satisfied with our lives.

So I decided to study more about human relationships at work, home , college, community, and I would like to share few tips to help you to develop more positive and healthy relationships in all areas of your life:

1.      Accept and celebrate differences. One of the biggest challenges we experience in relationships is that we are all different. We can perceive the world in many ways. Certainly a stumbling block that we come across when we try to build relationships in a desire or an expectation that people will think like we do and, in this way, it is so much easier to create a rapport. We feel more comfortable when we feel that people “get” us and can see our point of view. Life, however, would be very dull if we were all the same and, while we may find it initially easier, the novelty of sameness soon would wear off. So accepting and celebrating that we are all different is a great starting point.

2.      Listen effectively. This is something I have personally worked on relatively for some time now and in every appraisal with my boss, he keeps on reminding me how we lack this skill in general. Listening is a crucial skill in boosting another person’s self-esteem, the silent form of flattery that makes people feel supported and valued. Listening and understanding what others communicate to us is the most important part of successful interaction and vice versa. Active or reflective listening is the single most useful and important listening skill. In active listening, we also are genuinely interested in understanding what the other person is thinking, feeling, wanting, or what the message means, and we are active in checking out our understanding before we respond with our own new message.

3.      Give people your time. Giving time to people is also a huge gift. In a world where time is of the essence and we are trying to fit in more than one lifetime, we don’t always have the time to give to our loved ones, friends, and work colleagues. Technology has somewhat eroded our ability to build real rapport and we attempt to multi-task by texting and talking at the same time. Being present in the time you give to people is also important, so that, when you are with someone, you are truly with someone and not dwelling in the past or worrying about the future. The connection we make with other people is the very touchstone of our existence, and devoting time, energy, and effort to developing and building relationships is one of the most valuable life skills.

4.      Develop your communication skills. Communication occurs when someone understands you, not just when you speak. One of the biggest dangers with communication is that we can work on the assumption that the other person has understood the message we are trying to get across. Poor communication in the workplace can lead to a culture of back stabbing and blame, which, in turn, can affect our stress levels, especially when we don’t understand something or feel we have been misled. It also can have a positive effect on morale when it works well and motivates individuals to want to come into work and do a great job.

5.      Manage mobile technology. By now, pretty much everyone has a mobile phone and many people have two or more. While they are a lifesaver in an emergency, and an effective tool for communication, they also can be a complete distraction when people exhibit a lack of mobile phone etiquette. I noticed before every weekly meeting, my colleagues check their phones in the room while waiting for our boss to arrive instead of having a proper conversation with each other. I bet if my colleagues can tell the color of my eyes! as they get busy looking down to their phones than straight and have a genuine dialogue.

6.      Learn to give and take feedback. Feedback, in my opinion, is the food of progress, and while it may not always taste great, it can be very good for you. The ability to provide constructive feedback to others helps them to tap into their personal potential and can help to forge positive and mutually beneficial relationships. From your own personal perspective, any feedback you receive is free information and you can choose whether you want to take it on board or not. It can help you to tap into your blind spot and get a different perspective.

7.      Learn to trust more. A long time ago, my sister and I had a philosophical debate about what was more important in a relationship—love, trust, or passion. I was more naive then and caught up in the heady roller coaster of sensation seeking. I have grown to understand, however, that trust is hugely important in any relationship. Years later, I bought my sister a photograph of a little girl who was smiling and staring confidently at the camera with an elephant’s foot just above her head. The caption was: “To trust is more important than love.” I believe that sentiment is true because no love will last without equal amounts of respect and trust.

8.      Develop empathy. There is a great expression that I learned a long time ago: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Empathy and understanding build connection between people. It is a state of perceiving and relating to another person’s feelings and needs without blaming, giving advice, or trying to fix the situation. Empathy also means “reading” another person’s inner state and interpreting it in a way that will help the other person and offer support and develop mutual trust.

Every relationship we have can teach us something, and by building positive relationships with others, we will be happier and more fulfilled and feel more supported, supportive, and connected.

Make a happy trustful life….

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Powered by WordPress.com.

Up ↑

%d bloggers like this: